The Loveday Financial experience

My Finance Journey

Experience behind every decision.
Personal guidance at every stage.

Mark Loveday brings 25 years of finance experience to your conversation. Together with our team, he works through complex lending details, explores appropriate options and coordinates the people involved.

We pride ourselves on excellent client outcomes and relationships that continue beyond settlement. This guide explains our process — it does not show the status of your application or guarantee a lending outcome.

From first conversation to what’s next.

Eight stages. Ongoing care.

Timing depends on your documents, lender processing, transaction complexity and settlement requirements. Stages may overlap and not every transaction follows the same sequence.

  1. 01

    Your Enquiry

    The Loveday Financial Concierge gathers an initial picture of what you want to achieve, ready for a conversation with the team.
    WHAT WE DO BEHIND THE SCENES

    We organise the broad purpose of your enquiry and identify the right conversation. No credit assessment takes place in the concierge.

    What affects timing — Begins when you choose to enquire; the next conversation depends on your availability and the team’s arrangements.

  2. 02

    Your Personal Conversation

    Mark personally calls to discuss your objectives, circumstances and the next steps.
    WHAT WE DO BEHIND THE SCENES

    We listen to the detail, clarify priorities and consider what information will be needed, drawing on Mark’s 25 years of finance experience.

    What affects timing — Arranged with you; complex circumstances may need more than one conversation.

  3. 03

    Information & Documents

    The team emails a structured document request through our existing business systems and explains what is required.
    WHAT WE DO BEHIND THE SCENES

    We review the information received, identify gaps and clarify lender requirements. Sensitive documents belong in the secure channels the team provides, not this concierge.

    What affects timing — Depends on how readily information is available and whether clarification or updated documents are needed.

  4. 04

    Assessment & Finance Strategy

    Mark and the team assess your circumstances, explore appropriate lending pathways and structure the proposed finance.
    WHAT WE DO BEHIND THE SCENES

    We work through financial information and complex lending matters, explore appropriate options and structures, and discuss the proposed approach with you. Personalised advice is provided by authorised staff.

    What affects timing — Depends on the complexity of your circumstances, available information and the lending options being explored.

  5. 05

    Application & Lender Assessment

    Your application is prepared, lodged and progressed through the lender’s assessment process.
    WHAT WE DO BEHIND THE SCENES

    We coordinate lender requirements, communicate with the assessor and relevant professionals, and help resolve requests for further information. Lending decisions remain with the lender.

    What affects timing — Depends on lender processing, application complexity and requests for additional information; lodgement is not approval.

  6. 06

    Approval & Settlement Preparation

    We coordinate outstanding conditions, documentation and communication with the appropriate parties.
    WHAT WE DO BEHIND THE SCENES

    Conditional approval may still require information or conditions to be satisfied. We help coordinate these requirements, explain next steps and communicate with lenders and other professionals. We confirm the actual approval position with you.

    What affects timing — Depends on approval conditions, valuations where required, documentation and readiness of all relevant parties.

  7. 07

    Settlement

    We support you through the final requirements and confirm settlement once completed.
    WHAT WE DO BEHIND THE SCENES

    We help coordinate the lender’s final requirements and communication with relevant settlement parties. We confirm completion rather than assuming a scheduled settlement has occurred.

    What affects timing — Depends on the agreed transaction arrangements, completed requirements and readiness of the lender and settlement parties.

  8. 08

    Ongoing Support & Reviews

    Our relationship continues through loan reviews, changing needs, further property purchases, commercial finance and future opportunities.
    WHAT WE DO BEHIND THE SCENES

    We remain available for questions and changing circumstances, and identify opportunities to review your arrangements. We love helping our clients get ahead.

    What affects timing — Continues beyond settlement; reviews and further conversations are arranged around your needs.

“We love helping our clients get ahead.”

Finance Questions & Answers

Finance questions, answered.

Good questions deserve clear answers. Explore the things our clients often ask, or ask us about your own circumstances.

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Explore common questions

Your Finance Journey & Working With Us

What happens after I submit an enquiry to Loveday Financial?

Mark will personally contact you to discuss your circumstances, what you're hoping to achieve and how we might assist. Following that conversation, we'll explain what information is needed, review potential finance options and guide you through the application process.

Home Loan Rates & Refinancing

What's the best home loan interest rate in Australia right now?

There isn't one rate that's best for everybody. Advertised rates vary depending on the lender, loan purpose, loan-to-value ratio, repayment type and features. The lowest advertised rate may not be the most suitable or least expensive loan overall. We can help review the options relevant to your circumstances.

Buying Property, Investing & Equity

How much deposit do I need to buy a house?

A 20% deposit is a common benchmark for avoiding lenders mortgage insurance, but some borrowers may be able to purchase with less. The amount required depends on the lender, your circumstances, property costs and any government schemes for which you're eligible.

Self-Employed & Specialist Finance

Can I get a home loan if I'm self-employed?

Yes. Many lenders consider self-employed applicants, but income assessment and document requirements may differ from those for employees. Trading history, financial performance, existing commitments and the type of business all affect which options may be available.

Cars, Utes & Equipment Finance

Can Loveday Financial arrange finance for new and used vehicles?

Yes, we assist with enquiries involving cars, SUVs, utes, 4WDs and other eligible vehicles, subject to lender criteria. Both new and used purchases can be considered, including personal and business-use vehicles.

Business Finance & Cash Flow

What types of business finance can Loveday Financial help arrange?

We assist with enquiries involving working capital, business loans, overdrafts, lines of credit, invoice finance and financing commercial vehicles or equipment. Available products and lenders depend on the business's needs and eligibility.

Documents, Valuations & Settlement

How does electronic signing of my loan documents work?

Many lenders use secure electronic signing platforms. You'll usually receive an email containing a link to review and sign your documents, sometimes with a verification code sent to your mobile phone. Some lenders send documents to the primary applicant first, then send an invitation to subsequent applicants once the first person has completed their signing. Other lenders send invitations differently. Follow the instructions provided by your lender, and contact us if you're unsure.

General information only — not a credit assessment, approval or personal advice. Lender criteria, costs and eligibility vary; any finance is subject to individual lender assessment.

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